RETURN & EXCHANGE POLICY

RETURN & EXCHANGE POLICY

We want you to be confident when shopping with us. Please review our return and exchange policy before completing your purchase.

RETURNS

We do not offer refunds to the original form of payment. Eligible returned items will be issued store credit only.

All returns must be requested and returned within 14 days of delivery.

To be eligible for store credit, merchandise must be returned in its original condition — unworn, unwashed, undamaged, and with all original tags attached.

Once your return is received and inspected, approved store credit will be issued for the value of the eligible merchandise.

EXCHANGES

Exchanges must also be requested and returned within 14 days of delivery.

If you would like to exchange an eligible item for a different size or item, please send your return to:

DELA Returns
312 N Colorado Pl
Long Beach, LA 90814

Items must be returned in their original condition and include your name and order number so we can properly identify your order.

RETURN SHIPPING

If the return or exchange is due to an error on our behalf — such as receiving the wrong item or wrong size — we will cover the return shipping cost.

For all other returns or exchanges, the customer is responsible for return shipping costs.

Original shipping charges are non-refundable.

IMPORTANT

We are not responsible for return packages that are lost or damaged in transit. We strongly recommend using a trackable shipping service and keeping your tracking information until your return has been processed.

By completing a purchase, you agree to our Return & Exchange Policy.